877-806-2344
Set Up a Meeting
By scheduling a meeting with us, you'll have the opportunity to engage with our experienced professionals who understand the intricacies of the transportation industry. We'll work closely with you to assess your requirements, identify potential areas for improvement, and tailor a comprehensive logistics strategy designed to enhance efficiency and reduce costs.
Frequently Asked Questions
Q: Are you a dispatch service or a licensed freight broker?
A: We are a dispatch service. The broker works with the shipper to post loads; we work for you, the carrier, to find and book those loads
Q: What are your fees?
A: We charge percentage for each load we book. We also offer a flat-fee option if you prefer, which is common for carriers who only run in-state (intrastate).
Q: Do you work with new authorities?
A: Yes, we do. We can help you get started, but please note we cannot have you run under our authority.
Q: What equipment do you support?
A: Our expertise is in Box Trucks.
Q: Is there forced dispatch?
A: No. You can decline any load you do not want to take.
Q: What documents do you need from me to start?
A: We need your MC/DOT authority, W-9, and Certificate of Insurance, and you'll sign our carrier–dispatcher agreement.
Q: How do you find loads?
A: We use premium load boards and negotiate directly with brokers over the phone and by email to get you the best rates.
Q: What are your hours?
A: Our team works standard industry hours (8 am ET to 5 pm ET) for booking loads. However, if you are on an active load for us, we provide 24/7 support for emergencies or issues.
Q: Do you handle paperwork like rate confirmations and BOLs?
A: Yes, we handle all back-office tasks, including carrier packets, rate confirmations, and BOL/POD submissions.
Q: How do you handle detention, layover, or TONU fees?
A: We make sure the broker pays it. We negotiate on your behalf to get you the maximum possible payment for your time, though it always depends on the specific broker's policies.
Q: Do you work with factoring companies?
A: We don't need to. We are not a factoring company. We get paid by you, the carrier, for our dispatch fee. You handle your factoring, and we will handle your dispatch
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